This article explains just how to mount the HelpDesk ticket system making use of the Softaculous installer in cPanel.
You can have HelpDesk up and running on your website in mins by using the Softaculous application installer in cPanel.
To set up HelpDesk making use of Softaculous, adhere to these actions:
- Visit to cPanel.
If you do not know exactly how to visit to your cPanel account, please see this article.
- In the SOFTACULOUS APPLICATION INSTALLER section of the cPanel residence screen, click any of the options under Categories. The Softaculous installer web page appears.
It does not matter which alternative you click under Classifications. All of them start the Softaculous installer.
- In the Look message box, type helpdeskz and after that press Get in.
Alternatively, you can make use of the navigating pane on the left side. To do this, click Consumer Support, and then click HelpDesk.
- Click Install. The setup page shows up.
- In the Choose Method checklist box, choose the protocol.
If you have an SSL certification mounted on your website, select https:// or https://www. If you do not have an SSL certificate mounted on your site, choose http:// or http://www.
- In the Choose Domain list box, select the domain for setup, or accept the default value.
- In the In Directory site text box, type the directory where you want to install the application, or approve the default worth.
If you desire your domain name to go straight to the application, make certain the In Directory text box is empty.
- In the Admin Username message box, type the administrator username.
- In the Admin Password text box, kind the administrator password.
Make sure that you select a solid password! The Softaculous installer gives a position for your password'’ s strength, as well as turns green when the password is solid. Conversely, you can click the icon beside the Admin Password message box, and also Softaculous creates a strong, arbitrary password for you.
- Click the symbol to expand Advanced Options.
- In the Database Name text box, kind the name of the database to produce for the application, or approve the default worth.
- In the Table Prefix message box, kind the database table prefix, or accept the default value.
- If you do not wish to get e-mail notices when application updates are offered, pick the Disable Update Notifications Emails check box.
A2 Organizing strongly advises that you get e-mail notifications when application updates are offered. Keeping your site upgraded assists prevent unapproved access efforts as well as information loss.
- To immediately upgrade the application when updates are readily available, select the Auto Upgrade check box.
- In the Back-up Location checklist box, you can choose an area to store application backups.
- In the Automated backups list box, you can choose whether Softaculous makes regular backups of your application.
- In the Back-up Rotation listing box, you can choose just how typically Softaculous overwrites the earliest backup documents with a brand-new backup data.
- To get website setup details after the installation is full, type an e-mail address in the Email setup details to text box.
- Review the setup alternatives and also settings, and then click Install. When setup is complete, Softaculous offers information concerning the application'’ s setup.
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